Letter to New Residents

Welcome to the Town of South Hadley!

We are pleased that you have made the decision to reside in the Town of South Hadley and hope that you have many years of success and happiness in your new home.

This letter is written as a courtesy to make you aware of the town’s taxation process as it may not have been discussed with you at your closing. Please be advised that all proration of bills between a buyer and a seller is done at the time of closing by the attorney and is not done by the Collector’s Office.

All bills issued by the Collector’s Office are based on a fiscal year and are issued quarterly. The fiscal year begins on July 1 and ends June 30. The due dates for Real Estate and Personal Property bills are August 1, November 1, February 1, and May 1. Sewer Use Fee bills are issued twice a year with the 1st bill being due in November and the 2nd bill due in May. Curbside Rubbish Pick-up Fee Bills are issued annually and are due in February. Motor Vehicle Excise Bills are issued annually with the bulk of the bills being due in March.

The Town of South Hadley is served for water usage and fire coverage by 2 separate districts and by a municipally owned electric light department. To find out the billing schedules for these entities you must find out what district your home resides in and contact that entity. The numbers are as follows:
  • District 1 Water Department at 413-532-0666
  • District 2 Water Department at 413-532-9210
  • South Hadley Electric Light Department at 413-536-1050
If you do not receive your real estate, personal property, curbside pick-up, sewer or excise bills please contact the Collector’s Office to obtain current bill information.

The Collector’s Office offers many services and different types of payment options, on-line payments, and a drop box located off of Bridge Street behind the police station. Please visit the Payment Methods section for more details.

Detailed information on all bills issued by the Collector’s Office can be obtained at the town’s website.

Once again, welcome to the Town of South Hadley, If we can be of assistance to you, please do not hesitate to give us a call or stop into the office.