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How much does paying online help the environment?
Paying online is only half of the benefit, by going paperless when applicable (not available for all invoice types) and not receiving paper invoices, you can increase the effect you can have on the environment. There are several ways reducing paper consumption helps the environment, including saving trees and using less gas. According to the PayItGreen AllianceTM, if 1 in 5 households were to switch to electronic payments, statements and bills, we could collectively: save 1.8 million trees each year and avoid using 103 million gallons of gasoline to mail bills, statements, and payments. If you’d like to be part of that 1 in 5, just select paper invoices under your profile information and uncheck the “receive paper invoices” box.

Show All Answers

1. What are some of the benefits of receiving my bill electronically?
2. What are the benefits of paying a bill online?
3. What is Invoice Cloud?
4. What is the relationship between my biller or utility, and Invoice Cloud?
5. Is there 1 account number for all of my bills?
6. If I pay different bills (i.e. property tax and water) do I need to register twice?
7. How does the system work?
8. Can I use an Apple / Mac to use the service?
9. Do I need to register to pay a bill?
10. Why should I register to pay a bill?
11. How do I find my account number to login?
12. I forgot my Password, how do I find it?
13. Can more than 1 person pay bills online for the same account?
14. What forms of payment can I use?
15. Can I still send in a paper check?
16. What is a service or convenience fee?
17. If I don’t have email can I still process an electronic payment?
18. Which bills can I pay online?
19. What are the costs for paying online?
20. May I pay my tax bill by credit card at the biller’s office?
21. How should I enter my credit card information?
22. How will I know that my payment has been accepted?
23. Can I use more than 1 payment method per transaction?
24. When paying by ACH transfer (electronic check), how does my payment appear on my bank statement?
25. How long does it take for a credit card transaction to process if I pay online?
26. How long does it take for an EFT (electronic funds transfer) transaction to process if I pay online?
27. How much does paying online help the environment?
28. Do I need to notify my bank or change bank accounts?
29. What information do I need to make a payment?
30. When can I pay?
31. Can I use a credit card to pay my bill(s)?
32. Can I use a debit card to pay my bill(s)?
33. Can I tell if my payment has been posted?
34. Will I have online access to my account?
35. How long will my payment history be maintained?
36. Will I be able to print a copy of my bill?
37. How do I change my account information?
38. What is AutoPay?
39. Can I cancel AutoPay?
40. What are scheduled payments?
41. Can I schedule payments?
42. Can I change a scheduled payment?
43. Why am I being charged a late fee?
44. What is a partial payment?
45. What is the difference between AutoPay and a scheduled payment?
46. What if I already have Autopay or a scheduled payment set up with my bank?
47. Who do I contact with questions about a bill?
48. I accidentally deleted my current email notification, what should I do?
49. What if this website is down or for some reason I am unable to use this site?
50. If I have additional questions or I am having trouble registering, who should I call?
51. Is my information secure?
52. Is my credit card and checking account information safe when I pay online?
53. What is PCI Compliance and why is it so important?
54. Who has access to my account?
55. How do I register?
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